How the Best Entrepreneurs Think

How The Best Entrepreneurs Think

If you just observed the actions entrepreneurs take, you would conclude there isn’t that much to be gained from studying them. Each entrepreneur’s behavior is as idiosyncratic as they are. You would have to be Larry Page and Sergey Brin to start Google; Oprah Winfrey to found Harpo Productions.

But—and it is a huge but—if you look at how they reason, you see remarkable similarities.

The process just about all of them follows in creating their companies looks like this. They:

1. Figure out what they really want to do; what gets them excited. In other words, what is it that they really desire.
2. Take a small step toward that goal.
3.  Pause after taking that small step to see what they have learned.
4.  Build off that learning and take another small step.
5. Pause after taking that step.
6. Then they build off what they learned and take another small step…

If we were to reduce it to a formula, it would be, as we have written about before, Act. Learn. Build Repeat.

In other words, they don’t spend a lot of time planning or playing “what if” games. You never truly know how the universe is going to react until you give it something to react to.

So, in the face of an unknown future, entrepreneurs act. They deal with uncertainty not by trying to analyze it, or preparing for every contingency, or predicting what the outcomes will be. Instead, they act, learn from what they find, and act again.

Three things follow, all of them good. There are three wonderful benefits of taking this approach. 

1. You can get started right away.  
2. You don’t do a lot of planning and guessing about what the market might want. 
3. You go out into the marketplace and find out.

·         You don’t need a lot of resources. Remember, the best entrepreneurs are taking small steps toward their goals.  That means they just need sufficient resources to take the next step.

·        You can quickly respond to market needs.  Because they are moving rapidly, and don’t have a lot of resources committed, they can move to satisfy customer needs almost as quickly as those needs appear.

It is a simple, straight-forward approach. And what worked for these people should work for you.

The Four Best Ways to Solve Problems

The 4 Most Effective Ways Leaders Solve Problems

With as many problems as we are all faced with in our work and life, it seems as if there is never enough time to solve each one without dealing with some adversity along the way.  Problems keep mounting so fast that we find ourselves taking short-cuts to temporarily alleviate the tension points – so we can move onto the next problem. In the process, we fail to solve the core of each problem we are dealt; thus we continuously get caught in the trap of a never-ending cycle that makes it difficult to find any real resolutions.  Sound familiar?

Problem solving is the essence of what leaders exist to do.  As leaders, the goal is to minimize the occurrence of problems – which means we must be courageous enough to tackle them head-on before circumstances force our hand.  We must be resilient in our quest to create and sustain momentum for the organization and people we serve. But the reality of the workplace   finds us dealing with people that complicate matters with their corporate politicking, self-promotion, power-plays and ploys, and envy. Silos, lack of budgets and resources, and many other random acts or circumstances also make it harder for people to be productive. 

Competitors equally create problems for us when they unexpectedly convert a long-standing client, establish a new industry relationship, or launch a new product, brand or corporate strategy.   Mergers & acquisitions keep us on our toes and further distract us from solving existing problems by creating new ones.

As Karl Popper, one of the most influential 20^thcentury philosophers of science, once eloquently stated, “All life is problem solving.” I’ve often contended that the best leaders are the best problem solvers. They have the patience to step back and see the problem at-hand through broadened observation; circular vision. They see around, beneath and beyond the problem itself. They see well-beyond the obvious. The most effective leaders approach problems through a lens of opportunity.

Leaders who lack this wisdom approach problems with linear vision – thus only seeing the problem that lies directly in front of them and blocking the possibilities that lie within the problem. As such, they never see the totality of what the problem represents; that it can actually serve as an enabler to improve existing best practices, protocols and standard operating procedures for growing and competing in the marketplace. They never realize that, in the end, all problems are the same – just packaged differently.

A leader must never view a problem as a distraction, but rather as a strategic enabler for continuous improvement and opportunities previously unseen.

When I launched my first venture in the food industry, we had a problem with the adhesion of the labels to the glass jar packaging of our products that affected nearly 20% of an initial shipment.  As circumstances would have it, this was the first shipment to a new client that was “testing” our new products in 200 stores with an opportunity to expand our distribution to over 2500 stores nationally.  Instead of panicking, we took a problem solving approach that involved multiple steps and resulted in a full-blown change management effort with our label supplier, manufacturer, trucking company and client.  Rather than viewing this problem simply as a hurdle that could potentially lose us the client, we took proactive measures (and a financial investment) to show our new client that we were capable of not only solving the problem – but earning their trust by responding promptly and efficiently  with a comprehensive step-by-step incident report that included our change management efforts.

This experience taught us many lessons about our company and helped us to avoid many unforeseen problems.  The ROI from how we handled this problem helped open our eyes to many elements that were previously being overlooked – and in the long run it helped enable us to grow the business.

Whether you are a leader for a large corporation or a small business owner, here are the four most effective ways to solve problems.

1.  Transparent Communication

Problem solving requires transparent communication where everyone’s concerns and points of view are freely expressed. I’ve seen one too many times how difficult it is to get to the root of the matter in a timely manner when people do not speak-up.

Yes, communication is a fundamental necessity. That is why when those involved in the problem would rather not express themselves – fearing they may threaten their job and/or expose their own or someone else’s wrong-doing – the problem solving process becomes a treasure hunt. Effective communication towards problem solving happens because of a leader’s ability to facilitate an open dialogue between people who trust her intentions and feel that they are in a safe environment to share why they believe the problem happened as well as specific solutions.

Once all voices have been heard and all points of view accounted for, the leader (with her team) can collectively map-out a path toward a viable and sustainable solution.  As fundamental as communication may sound, don’t ever assume that people are comfortable sharing what they really think. This is where a leader must trust herself and her intuition enough to challenge the team until accountability can be fairly enforced and a solution can been reached.

2.  Break Down Silos

Transparent communication requires you to break down silos and enable a boundary-less organization whose culture is focused on the betterment of a healthier whole.   Unnecessary silos invite hidden agendas rather than welcome efficient cross-functional collaboration and problem solving.

Organizational silos are the root cause of most workplace problems and are why many of them never get resolved. This is why today’s new workplace must embrace an entrepreneurial spirit where employees can freely navigate and cross-collaborate to connect the problem solving dots; where everyone can be a passionate explorer who knows their own workplace dot and its intersections.  When you know your workplace dot, you have a much greater sense of your sphere of influence. This is almost impossible to gauge when you operate in silos that potentially keep you from having any influence at all.

In a workplace where silos exist,  problem solving is  more difficult  because you are more likely dealing with self-promoters – rather than  team players fostered by a cross functional environment..  When you operate in a siloed environment where everyone wants to be a star, it becomes increasingly difficult to help make anything or anyone better. This is when problem solving becomes a discouraging task.

Breaking down silos allows a leader to more easily engage their employees to get their hands dirty and solve problems together. It becomes less about corporate politicking and more about finding resolutions and making the organization stronger.

3.  Open-minded People

Breaking down silos and communication barriers requires people to be open-minded.  In the end, problem solving is about people working together to make the organization and the people it serves better. Therefore, if you are stuck working with people that are closed-minded, effective problem solving becomes a long and winding road of misery.

There are many people in the workplace that enjoy creating unnecessary chaos so that their inefficiencies are never exposed. These are the types of people (loafers and leeches) that make it difficult for problems to get solved because they slow the process down while trying to make themselves look more important.  Discover the lifters and high-potential leaders within the organization and you will see examples of the benefits of being open-minded and how this eventually leads to more innovation and initiative.

Open-minded people see beyond the obvious details before them and view risk as their best friend. They tackle problems head-on and get on with the business of driving growth and innovation.  Close-minded employees turn things around to make it more about themselves and less about what is required to convert a problem into a new opportunity.

With this explanation in mind, carefully observe the actions of others the next time you are dealt a real problem.

4.  A Solid Foundational Strategy

Without strategy, change is merely substitution, not evolution.  A solid strategy must be implemented in order to solve any problem.  Many leaders attempt to dissect a problem rather than identify the strategy for change that lies within the problem itself.

Effective leaders that are comfortable with problem solving always know how to gather the right people, resources, budget and knowledge from past experiences. They inspire people to lift their game by making the problem solving process highly collaborative; for them, it’s an opportunity to bring people closer together. I’ve always believed that you don’t know the true potential and character of a person until you see the way they solve problems.

Effective leaders connect the dots and map-out a realistic plan of action in advance. They have a strategy that serves as the foundation for how the problem will be approached and managed. They anticipate the unexpected and utilize the strengths of their people to assure the strategy leads to a sustainable solution.

Never shoot from the hip when problem solving. Avoid guessing. Take enough time to step back and assess the situation and the opportunities that each problem represents. Make the problem solving process more efficient by recognizing that each problem has its own nuances that may require a distinct strategy towards a viable resolution.

You know that you have great leadership in your organization when problem solving becomes a seamless process that enables the people and the organization to grow and get better.  If problem solving creates chaos, you may have a serious leadership deficiency.

Problem solving is the greatest enabler for growth and opportunity. This is why they say failure serves as the greatest lesson in business and in life.  Be the leader that shows maturity, acts courageously, and requires accountability.  Applying each of these lessons can help you become a master problem solver. Each experience teaches us all new things. Embrace problem solving and the many unseen treasures it represents.

http://www.forbes.com/sites/glennllopis/2013/11/04/the-4-most-effective-ways-leaders-solve-problems/

5 Ways to Build an Extraordinary Team Culture

5 Ways to Build an Extraordinary Team Culture

When your employees work together to achieve common goals, everyone wins--you, your business and your customers.

Employee teams are one of the best ways to get things done in any business. When you take a group of independently talented people and create a team in which they can merge their talents, not only will a remarkable amount of energy and creativity be released, but their performance, loyalty and engagement will be greatly improved.

Here are five steps for building an extraordinary team culture:

1. Create a Team-Oriented Organization

Make teamwork one of your core company values, and put a clear emphasis on self-managing teams that are empowered to make their own decisions. Don't just talk about teamwork. Show your employees the seriousness of your commitment by giving teams the authority to get their jobs done on their own terms, while ensuring they accept responsibility for the results.

2. Assign Serious Team Goals

Give your teams really important assignments and projects, not just planning for next summer's annual company picnic. Bring teams in when you're looking at new trends in the market, or need to see things through new eyes. It's important to mix it up and not have the same people making the same decisions all the time. Ask them to challenge the status quo and the conventional wisdom. This will help to keep your company fresh and ahead of the game.

3. Encourage Informal Teams

More work in organizations is accomplished through informal teams than formal ones. It's therefore in your interest to encourage the proliferation of informal teams throughout your company, addressing any and all issues and opportunities that capture their interest. When your employees are able to tackle concerns themselves, without elevating every little decision to top management, you'll have a much more efficient organization.

4. Cross-Train Employees

When employees understand how different areas of the company work, they are more apt to make decisions that benefit the company as a whole, rather than solely their own department or group. Give your employees the opportunity to learn other people's jobs. Some organizations go as far as switching employee roles on a daily, weekly or monthly basis. And don't forget your managers. Have top executives spend a few days working on the front lines with customers or directly with your product. They'll have a new appreciation for what your regular employees go through on the job.

5. Provide Team Resources

No matter how talented a company's individuals might be, teams cannot be successful without the proper resources. Teams need a designated and available place where they can regularly meet. Nothing much can be achieved in an over-crowded lunch room. All employees need to be given adequate time to devote to their team meetings, with no grief from supervisors. And make sure to supply your teams with an appropriate budget if required, and the permission--with guidance--to spend it as they see best for the company.

BY PETER ECONOMY

What is Business Development?

Hey Guys,

I found an interesting article about business development and what it means. Adding value to any company is a great way to think of business development! 

“I do biz dev.”

Few times in history have more ambiguous words been spoken.  Ask ten “VPs of Business Development” or similarly business card-ed folks what is business development, and you’re like to get just as many answers.

“Business development is sales,” some will say, concisely.

“Business development is partnerships,” others will say, vaguely.

“Business development is hustling,” the startup folks will say, evasively.

The assortment of varied and often contradictory responses to the basic question of “what, exactly, is business development” reminds me of the way physicists seek to explain what, exactly, is the universe.  With conflicting theories on the nature of black holes and bosons, the ultimate goal for those scientists is a Grand Unified Theory, a single definition that can elegantly explain how the universe itself operates at every level.

Lacking any concise explanation of what business development is all about, I sought to unite the varied forces of business development into one comprehensive framework. And eureka, for I have found it - the Grand Unified Theory of business development:

Business development is the creation of long-term value for an organization from customers, markets, and relationships.

There is elegance in simplicity, but perhaps this definition leaves you wanting more.  At its heart, business development is all about figuring out how the interactions of those forces combine together to create opportunities for growth.  But a theorem requires a proper proof, so let’s break that statement down:

Long-Term Value

First, what do I mean by “long-term value?”  In its simplest form, “value” is cash, money, the lifeblood of any business (but it can also be access, prestige, or anything else a company seeks in order to grow).  And there are plenty of ways to make a quick buck for you or your company.  But business development is not about get-rich-quick schemes and I-win-you-lose tactics that create value that’s gone tomorrow as easily as it came today.  It’s about creating opportunities for that value to persist over the long-term, to keep the floodgates open so that value can flow indefinitely.  Thinking about business development as a means to creating long-term value is the only true way to succeed in consistently growing an organization.

Customers

The “customers” portion of the definition may be slightly more obvious – customers pay the bills.  They are the people who pay you for your products and services, and without them you won’t have any business to develop.  But not everyone is a natural customer for your business. Maybe your product doesn’t have the features I’m looking for.  Maybe your product is perfect, but I don’t even know your company sells it.  Or maybe you’re not reaching me because you’re not knocking on my door.

Markets

That’s because customers “live” in specific markets.  One way to understand markets is by geography – if I only focus on selling in the U.S. but you reside in London,  then you are currently unavailable to me as a customer as I do not currently reach the European market.  But customers also “live” in markets that are defined by their demographics, lifestyles, and buying mindset.  Identifying opportunities to reach new customers by entering into new markets is one important gateway to unlocking long-term value.

Take for example the Pet Owners market.  The customers who live there, of course, are people who own cats, dogs, fish, etc.  Petco is a company that clearly sells to customers who live in the Pet Owners market.  I, on the other hand, do not have a pet.  I don’t live in the Pet Owner market. So what if Petco wanted to sell something to me? Then they’d need to find a way to enter into a market where I do live.  For example, I have red-hair and pale skin and as such, I am prone to spontaneously combusting when exposed to the sun.  Therefore, one market that I “live” in is the Sunscreen Buyers market.  If Petco wanted to sell something to me, perhaps they can find a way to enter into that market by offering sunscreen, hats, or sun-reflecting aluminum foil suits.  Now, determining whether that’s a good idea or not for Petco to do so is a job for the business development team – and another story for another blog post.

Relationships

And then there were “relationships.”  Just as the planets and stars rely on gravity to keep them in orbit, any successful business development effort relies on an underlying foundation of strong relationships.  Building, managing, and leveraging relationships that are based on trust, respect, and a mutual appreciation of each other’s value is fundamental to enabling the flow of value for the long-term.  Relationships with partners, customers, employees, the press, etc. are all critical to the success of any business development effort and as such they demand a bold-faced spot in any comprehensive definition of the term.

So, is business development actually sales?  Is it partnerships?  Is it all about hustling? Well, frankly, yes.  It’s all of the above and as we’ll see in future posts, it’s much more.  It’s a complicated and fascinating discipline that deserves a clear understanding, so that we can marvel at the beauty of a well-done deal as much as the stars.

Check out the full article here!

9 Career Tips You Need to Know in Your 20's

Here are some great tips on how to get your career started off on the right foot while you are young. If you like these check out the full article on Forbes.com!

You’re Talented, But Talent is Overrated - Congratulations, you may be the most capable, creative, knowledgeable & multi-tasking generation yet. As my father says, “I’ll Give You a Sh-t Medal.” Unrefined raw materials (no matter how valuable) are simply wasted potential. There’s no prize for talent, just results. Even the most seemingly gifted folks methodically and painfully worked their way to success.
Pick Up the Phone – Stop hiding behind your computer. Business gets done on the phone and in person. It should be your first instinct, not last, to talk to a real person and source business opportunities. And when the Internet goes down… stop looking so befuddled and don’t ask to go home. Don’t be a pansy, pick up the phone.
Don’t Wait to Be Told What to Do – You can’t have a sense of entitlement without a sense of responsibility. You’ll never get ahead by waiting for someone to tell you what to do. Saying “nobody asked me to do this” is a guaranteed recipe for failure. Err on the side of doing too much, not too little.
You Should Be Getting Your Butt Kicked –Meryl Streep in “The Devil Wears Prada” would be the most valuable boss you could possibly have. This is the most impressionable, malleable and formative stage of your professional career. Working for someone that demands excellence and pushes your limits every day will build the most solid foundation for your ongoing professional success.
People Matter More Than Perks – It’s so trendy to pick the company that offers the most flex time, unlimited meals, company massages, game rooms and team outings. Those should all matter, but not as much as the character of your founders and managers. Great leaders will mentor you and will be a loyal source of employment long after you’ve left. Make a conscious bet on the folks you’re going to work for and your commitment to them will pay off much more than those fluffy perks.
Map Effort to Your Professional Gain – You’re going to be asked to do things you don’t like to do. Keep your eye on the prize. Connect what you’re doing today, with where you want to be tomorrow. That should be all the incentive you need. If you can’t map your future success to your current responsibilities, then it’s time to find a new opportunity.
You Need At Least 3 Professional Mentors – The most guaranteed path to success is to emulate those who’ve achieved what you seek. You should always have at least 3 people you call mentors who are where you want to be. Their free guidance and counsel will be the most priceless gift you can receive.
Pick an Idol & Act “As If” – You may not know what to do, but your professional idol does. I often coach my employees to pick the businessperson they most admire, and act “as if.” If you were (fill in the blank) how would he or she carry themselves, make decisions, organize his/her day, accomplish goals? You’ve got to fake it until you make it, so it’s better to fake it as the most accomplished person you could imagine
Read More Books, Fewer Tweets/Texts – Your generation consumes information in headlines and 140 characters: all breadth and no depth. Creativity, thoughtfulness and thinking skills are freed when you’re forced to read a full book cover to cover. All the keys to your future success, lay in the past experience of others. Make sure to read a book a month (fiction or non-fiction) and your career will blossom.

Check out the full article here

Working in the Post-Recession Economy

Looking to thrive in our new, post-recession economy? Then it’s essential to focus on doing work that it would be near-impossible to program a computer or robot to do.

A fascinating study, published in the Cambridge Journal of Economics in 2012, found that Americans in the creative class — those in jobs such as engineers, artists, scientists, educators and entrepreneurs—  had a lower chance of being unemployed from 2006 to 2011 than those employed in the service sector or working class jobs, such as construction or manufacturing.

Other research has already showed that those with college degrees fared better than those who lack them in the last recession. This study looked beyond education levels alone and drilled down into how the jobs people do and the skills required to do them affected their employment rates.

Having a college degree alone isn’t a vaccine against unemployment, as many recent graduates know all too well. As the study shows, those who are most valued in today’s economy are applying whatever education they have–whether it’s a high school diploma or a graduate degree — to fields that require a high degree of knowledge, creativity and human judgement. The work they do can’t easily be automated.

The study, “The Creative Class and the crisis,” was written by Todd Gabe at the University of Maine, Richard Florida at the University of Toronto and Charlotta Mellander of Jönköping International Business School in Sweden.

Even if you’re self-employed, the conclusions are fascinating and offer a road map to economic relevance in the years to come.

Florida, an expert on urban studies, has called the Great Recession the “Great Reset,” in which the economy made a profound shift toward favoring “knowledge-based creative activities.” The study suggests that many of us need to reset our career planning to reflect this dramatic change.

About 8.4 million jobs in the U.S. disappeared from January 2008 to December 2009, the study notes.
While unemployment rose among all major classes of jobs in the recession, those in the creative class fared the best. They had an unemployment rate of 4.1% in 2010 and 2011, after the recession officially ended, according to the researchers’ analysis of data from the U.S. Current Population Survey. Before the recession, in 2006 and 2007, their unemployment rate was 1.9%, and during the crisis, in 2008 and 2009, their jobless rate was 3%.

In contrast, those in service class jobs, in fields like retail, had an unemployment rate of 9.3% in the post-recession years. They had a 5% unemployment rate before the recession and 6.9% during the recession.

Those in working class jobs in fields such as construction and manufacturing had an unemployment rate of 14.6% after the recession. Before the crisis hit, their unemployment rate was 6.5%. During the recession, it was 11.1%.

Interestingly, those in the creative class had lower likelihood of unemployment than those with the same level of education who worked in service and working class jobs.

For instance, unemployment among college-educated members of the creative classes was 3.2% after the recession, compared to a 5.9% unemployment rate among college grads in service class careers and 8.7% among college grads in working class careers.

Among members of the creative class with no college degree, the post-recession unemployment rate was 5.7%, compared to 10% among service sector workers and 15.1% among counterparts who also had no college degree and had previously been employed in working class jobs.

Some of the hardest hit workers, the authors noted, were employed in fields like construction that suffered severe downturns during the economic crisis or were based in cities that were disproportionately affected by the housing bust.

The authors also pointed out that, prior to the Great Recession, growth of residential and commercial construction fueled expansion of service sector businesses. When the housing market collapsed, that also affected service sector jobs that had taken shape in the housing boom.

But they also point to a structural change in the workplace that will affect many Americans. While companies’ investments in technology in recent years have complemented the work done by problem-solving creative workers, tools like computers did not replace what they do. Technology expanded their reach. However, that was not the case for workers doing routine jobs that entail following rigid corporate instructions repeatedly. Computers and other tech tools began replacing some of the work they do.
The creative class also benefited from another trend that showed up in the worldwide economic crisis: Their work was not as heavily affected by export-related conditions as, say, manufacturing workers’ jobs are. It is more tied to local consumption.

Studies like this have profound implications not just for workers but for both educators and employers.
Many schools still follow an old model focused on preparing workers for an industrial economy. While well-financed private schools and wealthy public school districts have for years offered students classes in disciplines like web design and robotics, many poorly financed schools lag behind them and miss opportunities to ignite students’ interest in fields like this.

We all need to look at what is being taught in the schools in our community and make sure it reflects what students need to know today, not just what mattered 40 years ago. You don’t necessarily need a college degree to excel in a field like web design, yet we do little to promote careers like this among high school graduates who aren’t college bound.

We also need to do more to spread entrepreneurship education, which is ignored in many schools. Many in the creative classes are self-employed or run small businesses, from marketing shops to architecture firms. However, most of us graduate from high school without a clue as to how to run a business, unless we happened to be part of a family that owned one.

Entrepreneurs and other employers also need to keep pace with the changes. The customers of the future will either want products and services that can be purchased at the rock-bottom prices automation allows–or offer something special, that only humans can bring. What types of highly customized service, unique expertise or cutting-edge skills do you have to offer? Many of us need to be able to answer questions like these, or we’ll find ourselves sidelined.

Original article from Forbes.com can be found HERE

Charisma & Charismatic Leadership

What Is Charisma and Charismatic Leadership?

Is charisma born or made? What makes leaders charismatic?

Many of history’s most effective leaders are labeled charismatic. Yet, there is a great deal of controversy about whether charisma is made or born, and if charismatic leaders are actually effective. A while back, I was interviewed as part of a celebration of the life of Martin Luther King, Jr. Many of the most frequently asked questions about charismatic leadership were part of that interview.

Question: Martin Luther King Jr., Gandhi, and Winston Churchill were known as dynamic, charismatic and inspirational leaders. What particular traits or qualities did someone like MLK possess that allowed him to lead and inspire so many people?
Charismatic leaders are essentially very skilled communicators – individuals who are both verbally eloquent, but also able to communicate to followers on a deep, emotional level. They are able to articulate a compelling or captivating vision, and are able to arouse strong emotions in followers.

Question: Is charisma something that you are born with – you either have it or you don’t? Do you think most leaders, politicians and inspirational figures have charisma and is it that particular quality which makes them stand out?
Charisma is really a process – an interaction between the qualities of the charismatic leader, the followers and their needs and identification with the leader, and the situation that calls out for a charismatic leader, such as a need for change or a crisis. But when it comes to the charismatic qualities of leaders, the emphasis is on how they communicate to followers and whether they are able to gain followers’ trust, and influence and persuade them to follow.
Most politicians, particularly on the national scene, have developed their ability to communicate effectively – to make speeches, “work the room” with potential donors and supporters, etc. So many seasoned politicians have a lot of “personal charisma.”

Question: What are several important characteristics that you believe every leader should possess?
A model that I think represents the very best leaders, and research bears this out, is transformational leadership. You can think of transformational leadership as going beyond charisma, because two of the components of transformational leadership deal with charisma. They are:
Idealized Influence, the first component, is the leader’s ability to be a positive (and moral) role model for followers. The transformational leader also “walks the talk,” and is on the “front line” working with followers (think MLK Jr.), or leaders who sacrifice along with their followers. In business, the charismatic/transformational leader sometimes serves as the “face” of the company or the movement (think Steve Jobs).
Inspirational Motivation is the second quality of transformational leaders and it is what charismatic leaders are noted for: their ability to inspire and motivate followers to perform at high levels, and to be committed to the organization or the cause.
The other two elements of transformational leadership are: Intellectual Stimulation – challenging followers to be creative and think outside of the box – and Individualized Consideration – being responsive to the feelings and developmental needs of followers.
Transformational leaders are charismatic, but they are also noted for leading high performing groups and teams, and developing followers’ leadership capacity, as much as helping the group or organization to change and innovate.

Question: What are some behaviors or traits that might derail a leader/politician’s career or stand in their path to success?
The biggest thing that can derail a leader is arrogance, and a lack of concern or responsiveness to followers and constituents. We have seen how politicians’ and CEOs’ arrogance – thinking they are above the law, and committing ethical violations lead to their demise. Also, a leader needs to succeed more often than not, and learn from mistakes and setbacks.

Question: Are leaders born or made, in your opinion?
This isn’t something that requires my opinion, because this question has been well researched. Twin studies by Richard Arvey and his colleagues have estimated that leadership is about 2/3 “made” and 1/3 “born.” This makes sense, though, if we see much of leadership as a set of learned skills and competencies: ability to communicate, strategize, problem solve, etc. These take time to develop.
This question would have broad implications for leadership, for if it were all (or mostly) born, then our efforts should be directed toward identifying and selecting leaders, and we would be wasting our time on leader development programs. But, the research suggests that putting resources into leader development makes sense, and recent meta-analyses of these programs suggest that, in general, they work and lead to positive gains

by Ronald E. Riggio, Ph.D. in Cutting-Edge Leadership

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3 Tips for Surviving as a First Time Manager

Hello Everyone!

I saw a great article on Forbes that talks about being a first time manager- I hope you guys get some good tips from here that will help you transition into the management role.

3 Tips for Surviving as a First Time Manager by Bill Gentry

Your first management job is a big win – a sign that you’ve done something right in your career. It’s also the first time that your success is completely tied to the performance of other people.

Those other people are your former peers, maybe even your current friends, and everyone feels a little weird now that you’re the boss.

Some of those other people have more experience and longer tenure at the company. At least one of them probably wanted the promotion, too – and isn’t too happy to be working for you.

Most likely, a few of your direct reports are much older than you. And I guarantee your team won’t be made up of people who think exactly like you, work just like you and act completely like you.

So what’s a first-time manager to do? If you’re lucky, you have an awesome boss, a company with a big training budget, and some wise mentors to help you figure out what you need to learn and how to learn it. Meanwhile, I offer three strategies to help you survive the first-time manager blues and boost your ability to be an effective leader.

It’s Not Me, It’s You.

Ever been dumped before? I bet the excuse you heard was “It’s not you, it’s me.” One of the simplest strategies to becoming an effective leader is to switch a couple of those words and adopt the following: “It’s not me, it’s you.”

When you’re promoted to a management job, the pressure is on. It’s tempting to be self-absorbed in your efforts to prove your value. That’s what got you promoted in the first place. But that’s the opposite of what you should do as a first-time manager. Instead, consider the other person’s perspective, needs, interests, skills and preferences. This simple mindset shift will go a long way toward working through the challenges of your new role.

As soon as you are promoted, get on the calendar of each of your direct reports to have an individual meeting that is all about them. Find out during that meeting what motivates them, what they like about their work, how they like to be led and what questions they have. Then talk about your vision for the group and how they can be a part of it.

When you start to figure out how to influence and communicate and motivate people in a way they care about – not just the way that is easy for you – you’ll start to be more effective as a leader.

Mentor others for a double win.

Mentoring has its benefits, usually for the one being mentored. But Center for Creative Leadership research has shown that mentoring can also benefit the manager who does the mentoring.

Managers who provide career-related mentoring to their direct reports by providing sponsorship, coaching and challenge are actually rated as better performers in their job by their boss.

Refer back to the “It’s not me, it’s you” approach and have regular check-in meetings with all of your direct reports every month or two. Give regular feedback – both positive and constructive. Mentoring others helps you become more effective and efficient in your own job. You gain information and support, expand your power base and reputation, strengthen your credibility and earn respect.

You are 100% the boss, only 50% of the relationship.

When you are the boss, you are always 100 percent the boss. People’s eyes are always on you, whether you know it or not. They are looking at what you are doing and what you are not doing. They are interpreting what they see and hear.

Are you inadvertently giving your friends on the team more time and energy than others? Are you unclear about your expectations around the work – or inconsistent about them? Do you struggle to set boundaries? Any of these actions send the message that either you don’t know what you’re doing – or that you are intentionally supporting some people more than others.

But even though you are the boss 100 percent of the time, a relationship between two people takes, yes, two people. You bring 50 percent to it, and the other person brings 50 percent. Too many first-time leaders think they are responsible for the entire 100 percent – in every work relationship. And it can’t be done.

You can do everything you can to be the best boss, but some people will still not be satisfied. You cannot “make” people act a certain way or insist that they agree with or like your decisions. You have no control over what others feel about you. All you really have control over are your own thoughts, ideas, behaviors and actions. Your job is to make sure your 50 percent is right – and let the rest go.